Privacy – 3. When we collect information
3.1 When you give us information directly
For example, when you:
- Communicate with us
- Make a donation
- Raise funds through participation at an event or challenge
- Apply to work with us or be part of the Leeds Cares’ team: as a volunteer; a trustee or an employee. Or externally as a consultant or sole trader
- Sign up via our website to receive news and updates
- Pledge to remember us in your will
- Engage with our services
- Share your stories to encourage support of Leeds Cares
3.2 When you give us information indirectly
From third parties
- Fundraising websites such as JustGiving and VirginMoney
- Event organisers
- Registers which enable us to keep your data up to date (such as Royal Mails’ National Change of Address Register, the National Deceased Register, and The Bereavement Register)
- Sub-contractors in technical, payment and delivery services
- A probate search company (Smee & Ford) who conduct searches of grants of probate from courts in England and notify us of any potential legacies
- NHS Trusts and other third-party organisations with whom we partner to deliver our services.
Through publicly available sources
We may also access information about you that is available in the public domain from sources including Companies House, the electoral roll, press reports and social media (such as LinkedIn, Facebook) depending upon your settings or the privacy policies of these services.
Through you signing up to a service
In signing up for a service, you may have agreed to your data being passed to Leeds Cares. Please be assured we will always check these organisations’ privacy notices to ensure we are entitled to use the information.
When you interact with our digital platforms, we do not automatically capture or store your personal data but may automatically capture other information about your visit to help us better understand how supporters and beneficiaries use our digital platforms. This is to enable us to create better content and more relevant communications. The type of information we may capture includes:
- how you reached our digital platform and the internet protocol (IP) address you used
- your browser type, versions and plug-ins, and your operating system
- your journey through our digital platform, including the links you used, any searches you made, your length of visit overall and to each page, and other page interaction information
- which videos you watched and for how long
- what content you liked or shared
- which adverts you saw and responded to
- which pop up or push messages you might have seen and responded to
- demographic information such as geographical location and gender if available
- information collected in any forms you complete
- which marketing activity led to your taking specific action on our digital platforms (e.g. following our Twitter page).
In common with many other website operators, we use standard technology called ‘cookies’ on our website. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive which are used to record how you navigate the website on each visit. See our Cookies policy for more information.
3.4 Third party links
Please note that our websites and other digital platforms may contain links to third party websites/digital platforms for your convenience.